Privacy Policy
How Veltrix Prime collects, uses and protects your personal information.
1. Introduction
Veltrix Prime ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - IP address, browser type, device identifiers, cookies and usage analytics.
3. How We Use Your Data
- To establish identity and fulfill legal and regulatory requirements.
- To deliver, operate and enhance our platform and offerings.
- To handle payment transactions and identify potentially fraudulent behavior.
- To reach out to you about your account status, service enhancements and assistance needs.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
We may disclose personal data to licensed payment facilitators, identity verification and sanctions screening vendors, hosting service providers, legal and financial advisors, and regulatory bodies as mandated by applicable legislation. Personal data is not commercially traded.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We employ mandatory and usage-tracking cookies to function the website and analyze user behavior. Cookie preferences can be adjusted through your browser configuration.
10. Security
We implement organizational, technological and structural protections aimed at safeguarding personal data from unlawful access, exposure, modification or loss. No infrastructure provides complete protection, and absolute security cannot be assured.
11. Changes
This Policy may be modified periodically. The current version will remain accessible here with the revision date indicated.
12. Contact
For privacy questions or to exercise your rights, contact the Veltrix Prime Data Protection team via our contact page.